Millennia Personal Care Services

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Our Process

At Millennia Personal Care Services, we realize that every family situation presents new and unique challenges, and that traditional solutions are not always best suited for our clients. That is why we offer a FREE, NO OBLIGATION, 4 step process.

Step 1 > Initial In-Person Assessment

Our Care Manager, who is an expert in social work, mental health and nursing, will conduct a FREE, NO OBLIGATION, in-person assessment, who work closely with each client and loved ones in person to carefully understand their specific condition and needs. We can visit you in any environment, including, your home, hospital, skilled nursing facility or rehabilitation facility.

Step 2 > Care Planning

Based on the comprehensive in-person assessment, our Care Manager develops an individualized Care Plan and helps prioritize your areas of concern and offer guidance on the available home care options, community resources and other options as deemed necessary.

Step 3 > In-Person Caregiver Interview

After the in-person assessment and Care Plan has been completed, our Care Manager will work closely with the Director of Training & Education, and an appropriate caregiver will be matched with our client. Our client and loved ones will have an option to meet and interview as many caregivers as you wish to maximize your peace of mind.

Step 4 > Ongoing Monitoring

The most important aspect of our process is the ongoing monitoring and added care provided by our team of experts. Our Care Manager, an expert in social work, mental health and nursing, provide an extra pair of eyes and years of experience to monitor our client's care and to continuously communicate with the client and loved ones to ensure that the care plans are met. In addition, our Director of Training & Education is responsible for training and ongoing professional oversight of our caregivers. If at any point you are not satisfied with our service, our Team will promptly work with our client and loved ones to revise the plan accordingly.

 
 


 
     
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