Our Gold Standards are the foundation of Millennia Personal Care Services. Because we are the sum of the beliefs and actions of our people, it is critical that we clearly understand the company goals and that we share common values and attitude towards our clients and their loved ones.

Our Mission
- To restore a sense of hope and build a trusting relationship with our clients   and their loved ones.

Our Core Values
- Clients first. We first and foremost exist to serve our clients. We will   actively pursue ways to improve quality and service so that we keep our   commitments to our clients. Whenever doubt exists in any situation, we   consider this our guiding priority
- Attitude of gratitude. We will serve our clients with a sense of   unmatched gratitude, because we realize that our clients do have many   choices, and we owe our success to our clients.
- Respect for cultural differences. As a culturally sensitive provider, we   are keenly aware of our client's cultural differences in their beliefs, values,   behaviors and attitudes. We will listen, acknowledge, understand, respect   and respond to our client's cultural convictions in a manner that does not   compromise our client's care and well-being.
- Highest standards of integrity and trust. We are committed to forming   relationships of fairness and trust with our clients, their loved ones and our   colleagues. We will conduct our service according to the highest ethical   standards.
- Passion to serve. We are devoted to cultivating caregivers with   enthusiasm and relentless spirit, whose greatest desire is to serve.

Our Promise
- We will always treat our clients with respect, dignity, proper etiquette and   common courtesy.
- We will never make any judgments about our client's cultural and religious   differences.
- We will offer a warm and energetic greeting and goodbye with a smile.
- We will always think safety first.
- We will always dress professionally for our tasks.
- We will never use arrogant tone in talking to our clients.
- We will never make excuses for not completing our tasks.
- We will never argue or blame our clients for their faults.
- We will always practice safe infection control.
- We will keep all client information confidential.